AppGuru’s Managed Application Services address the challenges faced by today’s enterprises in managing their portfolio of mission-critical applications. These include enterprise applications like ERP, CRM, SCM, custom-built applications, office suites, e-mail services, besides key service areas like database management, server management, desktop management and network management, among other.

Our Managed Application Services assume complete responsibility of any application needed to run your business smoothly. You can thus enable your key resources to focus more on core business areas, rather than worry about the day-to-day managing of your IT applications, even though you are in total control of them.

Benefits of AppGuru’s Managed Application Services

• Avail of an application maintenance strategy tailored to your needs
• Avail of instant application support with the ‘high-level service’ of our integrated helpdesk which is just 'one call' or 'one click' away and caters to all your applications, irrespective of technology, language or geography
• Ensure maximum uptime for mission-critical applications, through well-tailored SLAs
• Increase productivity and efficiency, through quick turnaround of customer call
• Conveniently ramp up or scale down resources as per your need
• Leverage the benefits of AppGuru’s Global Outsourcing model, to manage the costs of your applications at an optimal level

AppGuru's Managed Application Service Offerings offers an integrated helpdesk providing support. We also provide:

• Incidence Management
• Preventive Maintenance
• Predictive Maintenance
• Adaptive Maintenance
• Release Management
• Knowledge Management.

Related usecases

• Ensuring customer self service
• Travel P&P Development Saves Company Millions
• Increasing customer satisfaction while reducing cost of services

Related links

• Application Reengineering
• Transaction Processing
• Lawyer support and Legal services
• Content Technologies
• Application Maintenance
• Managed Application Services

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