AppGuru takes great pains to ensure that its process is running properly and that the final product is of the utmost quality.

Projects that provide and describe standard processes have checklists and assessment schedules as inseparable parts of the contract; assessments are held according to a coordinated schedule; reports are delivered.

In processes wherein a standard process is not explicitly provided for, senior management performs routine project checks (at least once every two weeks, for short or urgent projects periodicity can vary from once a week to once a day). The following process areas are checked:

   1. SCM (checks if version control systems are used, backup procedures, document storage, bug tracking)
   2. Requirements management (quality of specifications, whether client interaction is smooth, whether the customer is actively involved in evaluating intermediate versions and testing)
   3. Process & Resources (whether any important project phases have been forgotten; whether all necessary roles have been defined and assigned; whether all participants are properly qualified; whether PM records are being filled out properly)
   4. Planning, Schedule & Deliverables (whether the plan is kept up-to-date; whether everything is being accomplished according to schedule; whether all deliverables are delivered as promised)
   5. Communications (whether there is a mailing list; whether all correspondence goes via the list; whether client interaction/communication rules have been established and communicated; whether client-side contacts are responding adequately; whether status and review meetings are being held)

Related usecases

• Production support and maintenance of business critical legacy systems
• Corporate Travel Automation provides Millions in Annual Savings
• Web based workflow improves efficiency

Related links

• Technology Risk Management
• Legal Risk

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